ServiceNow Developer (ITOM) Job Opportunity at Providance Global Solutions

ServiceNow Developer (ITOM)

Introduction

If you're an experienced ServiceNow Developer with a focus on IT Operations Management (ITOM), Providance Global Solutions has an exciting opportunity for you! Join our dynamic team in Hyderabad and contribute to innovative IT solutions that drive efficiency and performance.

Job Overview

• Position: ServiceNow Developer (ITOM)
• Company: Providance Global Solutions
• Location: Hyderabad
• Experience: 2 to 7 Years
• Salary: As per market standards
• Role: Software Development - Other
• Industry Type: IT Services & Consulting
• Department: Engineering - Software & QA
• Employment Type: Full Time, Permanent

Key Responsibilities

As a ServiceNow Developer (ITOM), you will play a crucial role in managing and optimizing IT operations. Your key responsibilities will include:

• Develop, configure, and manage ITOM schedules, credentials, patterns, probes, sensors, MID servers, event sources, connectors, service maps, and agents.
• Monitor and troubleshoot ITOM performance issues and errors to ensure optimal functioning.
• Validate and reconcile ITOM data with the Configuration Management Database (CMDB) and other data sources.
• Identify and resolve ITOM conflicts, duplicates, and orphaned records for data integrity.
• Implement and enforce ITOM best practices, standards, and policies to enhance operational efficiency.
• Provide technical support and guidance to ITOM users and stakeholders across the organization.
• Create and maintain ITOM documentation, reports, and dashboards to track performance and metrics.
• Collaborate with other ServiceNow administrators and developers to integrate ITOM with various ServiceNow applications and modules such as ITSM, ITAM, and Security Operations.
• Utilize APIs and Integration Hub to connect ITOM with external systems, including monitoring tools, cloud platforms, and automation tools.
• Stay updated on the latest ServiceNow ITOM features, enhancements, and updates to leverage new capabilities.

Requirements

The ideal candidate will possess the following qualifications and experience:

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• At least 2 years of experience as a ServiceNow ITOM Developer or in a similar role.
• ServiceNow Certified System Administrator (CSA) certification preferred.
• Strong knowledge of ServiceNow ITOM architecture, components, and functionality.
• Proficiency in ServiceNow scripting languages such as JavaScript, PowerShell, and Shell.
• Experience with ServiceNow CMDB, ITSM, ITAM, and other ServiceNow applications and modules.
• Experience with IT infrastructure and asset discovery tools such as SCCM.
• Familiarity with IT event management and service mapping tools such as SolarWinds.
• Experience with ServiceNow Agent Client Collector and agent deployment and configuration.
• Hands-on experience with APIs and Integration Hub for data exchange and automation.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Strong communication and collaboration skills to work effectively in a team environment.

Why Join Providance Global Solutions?

At Providance Global Solutions, we value innovation, collaboration, and continuous improvement. By joining our team, you will have the opportunity to work on cutting-edge projects, contribute to impactful solutions, and grow your career in a supportive environment. We prioritize employee development and offer resources to help you excel in your role.

How to Apply

If you are excited about this opportunity and meet the qualifications, we invite you to apply! Please submit your application through the link below:

Apply Here

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